Our Total Care Port Service is a service strategy with a vision. The basis of this vision lies in the quality of our people and organization.
To be able to offer high quality marine service from a single source we invest in qualified technicians, modern workshops together with our back office and logistics teams.
Key characteristics of our qualified maintenance are:
The basic inspection forms the heart of our services. The basic inspection contains all activities you should expect from quality maintenance. The price for the basic inspection will cover the inspection and testing of the equipment according to the applicable test procedures. It will cover the administrative activities like registration, service labels and anti-tamper tags. And finally it will cover for the certification and the issuing of the paperwork. If the equipment is in serviceable condition and no mandatory replacements are required then the basic inspection is all you pay for.
In a number of situations refilling is part of the mandatory maintenance schedule. To provide quality maintenance you must have the right equipment and service providers to fulfil this vital task. Our workshops are fully equipped to refill the following equipment:
Hydraulic pressure testing is a mandatory requirement for fire extinguishers, CO2 installations and breathing air or oxygen cylinders. Performing a correct hydrostatic test requires the right equipment and the technicians who are skilled in performing in its use. Our technicians and equipment live up to these expectations. We are able to hydrostatically test all equipment promptly in combination with our refilling capacity without causing delay in your normal port schedule.
A key component of providing quality maintenance is the ability to affect repairs. Our technicians are trained to fulfil this challenge. To support our customers our personnel are qualified fire technicians, trained breathing protection and gas detection experts and educated in the service on lifesaving products. In combination with our large spare part stock and the ability to supply replacement products from our marine warehouse; we ensures that we are can repair your fire fighting, rescue and safety equipment promptly and on a level you should expect from a quality maintenance provider.
As evidence of our high quality we offer a unique warranty on service. On all of our service and repairs we provide warranty of 90 days subject to terms and conditions. On new products we will provide a limited warranty of 12 months.